SiteLeads Premium and SiteLeads Pro add paid capabilities to a WordPress lead-generation contact widget for small businesses. Visitors can select a contact channel or start an optional AI chatbot conversation. The widget can support various contact experiences across pages, services, or teams.

Give visitors a choice of contact channel

The floating widget can link to WhatsApp and WhatsApp Business, phone, email, Messenger, Telegram, Instagram Direct Messages, SMS, TikTok, X/Twitter, WeChat, Snapchat, Discord, and Google Maps. Paid capabilities include unlimited active widgets and multiple contacts per channel. Each contact can display an avatar, role, and availability schedule.

SiteLeads Pro includes greeting cards in narrow, vertical, horizontal, and circle formats, plus pulse, shake, and glow effects. Mobile layouts can use a CTA bar or Channels bar, and custom channel icons let you adjust the widget's appearance.

When contact prompts need to vary

Page targeting can show specific widgets on selected URLs, categories, or post types. Additional controls can target visitors by traffic source or geographic area, schedule shows by date or day and time, and use triggers such as exit intent or scroll percentage. Pro also includes channel performance tracking, AI chatbot conversion metrics, an analytics dashboard, and full brand customization.

When visitors need answers before contacting you

Paid AI features support unlimited chatbots for individual pages, products, or services. A chatbot can use a site crawl beyond the 30-page free-plan limit, along with unlimited uploaded files such as PDFs, manuals, internal files, and price lists. The paid edition also provides a larger knowledge-base character limit and Strict FAQ Mode, which limits replies to approved training sources.

Chatbots can answer questions, qualify interest, and collect names and email addresses. Leads and messages are accessible from the WordPress dashboard. The contact widget works without an account; using the AI chatbot and leads dashboard requires a SiteLeads account.

Set up the contact experience

1. Install SiteLeads on the WordPress website.
2. Configure widgets, contact channels, people, greetings, layouts, and display settings.
3. If using chatbots, create them and provide website or uploaded training sources.
4. Review captured leads and messages in the WordPress dashboard.

The chatbot is optional, so a widget can focus on the communication channels a business uses. Separate widgets and display rules can organize contact options by page, product, service, schedule, or user group.