Joinchat’s floating button gives visitors a way to start a WhatsApp conversation from a WordPress site. On mobile, it opens WhatsApp; on desktop, it launches WhatsApp Desktop or WhatsApp Web and can display a QR code. A preloaded message can include context about the page or product the visitor was viewing.

Joinchat Premium adds controls for where the widget appears, which contact settings it offers and how chats fit a team’s availability. Joinchat AI adds an agent trained on the FAQs and website content you provide, with the tone and knowledge you define.

Country and channel controls

Use country rules to show or conceal the button for visitors in selected countries. Add Telegram, Facebook Messenger, phone calls and other support channels to the same widget so visitors can choose how to get in touch.

How do teams handle availability?

Assign chats to agents using their custom working schedules. Each agent can take chats during their working hours, and you can set an alternative call to action for times when no agents are online. Chat Funnel adds a guided flow that can qualify and capture leads around the clock, including when nobody is at a desk.

Settings for individual pages

Set the WhatsApp number, call to action, start message and visibility for individual posts, pages, products and custom post types, as well as tag and category archive pages. A notification balloon can draw attention to the button.

Rich Chat lets you make multiple chat bubbles with links, buttons, images or rotating text. Use them to welcome visitors, offer help or present a promotion before they open a conversation. Dynamic variables can add details such as the current page, product, price or discount to a preloaded message. You can also explain the conditions for contacting your business with opt-in text, require consent and disable contact until the visitor accepts.

Set up the AI agent

Install Joinchat on your WordPress website and configure its WhatsApp details and default call to action. Set visibility and appearance rules, then add the Premium functions that suit your contact flow. To use Joinchat AI, provide the relevant FAQs and website content, then define the agent’s tone and knowledge before making it available to visitors.