Send WooCommerce order details through WhatsApp

Order On Mobile for WooCommerce Pro adds an “Order on WhatsApp” button to shop, single-product, product-details, and cart pages. Customers can send order information through WhatsApp, while store administrators select the message content and where the button appears. This delivers a WhatsApp ordering route alongside the standard WooCommerce process.

Choose the message content

Customize the button text and the message sent with customer details. Select which available fields to include: product title, product ID, SKU, quantity, variations, price, product URL, order ID, order total, billing details, shipping details, customer note, and estimated shipping cost from the cart page. Product variations are supported. Custom message templates can also be used for automatic or manual order-status messages.

Set button and form display rules

• Show the button on shop, single-product, and cart pages, or use a shortcode to place it on a custom product page.
• Hide Add to Cart on product pages or Proceed to Checkout on the cart page.
• Choose product categories where the button appears and exclude selected products.
• Limit the button to mobile devices.
• Display a three-character currency code or the WooCommerce currency symbol.

A Contact Form 7 form can be displayed on shop, product, and cart pages to collect customer information. Contact Form 7 is specified for this form capability.

Order processing, replies, and tracking

The Pro version includes API-based auto-responder greetings for customers who submit order details. Automated order processing can make an order in the backend. With API-based order tracking, customers can request order information by sending a WhatsApp message.

The Twilio WhatsApp API can send order-status responses or predefined automated responses. Administrators can also send an order-status response from the order details area with the Share Order Status button, without Twilio. Custom templates are available for automatic and manual status messages.

Analytics, translations, and compatibility

Button-click analytics are in beta. The plugin can capture geocoded clicks and display a customer's country in WOOW Analytics. It also includes country-based display controls and analytics with current and past country entries. Front-end and back-end elements can be translated with utilities such as Loco Translate; English and Spanish translations are listed.

Listed compatibility includes WooCommerce, WooCommerce Advanced Product Fields, WooCommerce Product Addons, Product Addons for WooCommerce, WooODT Extended, Dokan Lite, Dokan Pro, MultivendorX, Smart Currency Detector, SCD for Dokan, Contact Form 7, and Forminator.

Install and configure

Install Order On Mobile for WooCommerce Pro on a WordPress site that uses WooCommerce. Configure the button locations, message template, included details, and display rules, then set up any optional form or API functions. Use the shortcode when adding the button to a custom product page. For automated responses, order processing, or tracking, configure the relevant Twilio WhatsApp API connection.