WISDM Product Enquiry Pro adds enquiry and quotation workflows to WooCommerce for shoppers who want to discuss products before ordering. A customer can ask about one product or include several products in a single request, while your team handles follow-up from the WordPress dashboard.

Choose where enquiries begin

Add an Inquiry or Request a Quote button to product pages, the Shop page or archive pages. You can change its label to suit your process, with options such as “Make an Inquiry,” “Request a Quote” or “Quote to Order.” If you use a page builder such as Elementor, you can place the button where it fits on the page.

Display controls let you choose whether the Inquiry button, Add to Cart button and pricing appear. Hiding selected elements can support catalog-style browsing. The enquiry process supports simple and variable products, including enquiries about variations.

Collect product selections and customer details

The built-in form builder lets you add fields for information relevant to your sales process. A mini-cart enquiry widget lets users gather multiple products before sending one request, and customers can send a copy of their enquiry email to themselves.

Manage requests and responses

View and manage incoming enquiries and quote requests in the WordPress dashboard. From there, you can reply to enquiries or make PDF quotations. Records can be filtered and exported to help review buyer demand and recurring product questions.

For direct communication, the Pro edition includes WhatsApp integration. The enquiry workflow also supports email notifications, with multiple recipient addresses available for incoming enquiries or quotations. Messages can include the site name, product name, product URL, customer name and enquiry message.

Optional AI assistant and translations

The base extension includes one-click access to the optional AI BotKit assistant. It can use site content to answer customer questions, work with WooCommerce products, pages and posts, capture and qualify leads, and direct complex questions to the enquiry form. The enquiry and quotation capabilities work without the assistant, which has its own privacy terms.

The add-on is translation-ready, so you can create language documents for local-language use.

Install and configure the workflow

Install and activate WISDM Product Enquiry Pro in WordPress. Then configure enquiry display, button styling, form fields, notification recipients and related options in the plugin settings. Add the enquiry button to a product or Shop page, choose its wording and visibility rules, and prepare the dashboard workflow for responding to requests. You can choose separately whether to use the optional AI BotKit assistant.