Route visitors to the right WhatsApp contact

Social Chat Premium adds WhatsApp contact utilities to WordPress. Visitors can open a conversation from a button or contact box, using a preset first message or one they write themselves. Configure multiple contacts, each with a name, label, work information, avatar, and welcome message. Contacts can use phone numbers, WhatsApp Business usernames, or groups. If a username changes, update it in Social Chat because the previous chat link stops working.

Contact settings control where and when chat appears

Choose a button layout, text, color, icon, border shape, and horizontal or vertical position. Show or hide the button by custom post type or taxonomy, and set business hours for buttons and contacts. Button settings also integrate with the WordPress live customizer. Shortcodes can place a button or contact box in a post or widget, with attributes for the phone number, style, and welcome message.

Message variables add page and product details

Custom messages can include website details such as the site title, URL, and email, or the current page title and URL. On WooCommerce pages, product variables can add the product title, URL, price, SKU, or ID to an inquiry.

An advanced GDPR consent option shows a customizable checkbox and privacy notice. Visitors must accept it before interacting with contacts or sending messages. For measurement, the plugin works with Google Analytics version 3 and version 4 events.

WooCommerce buttons and checkout send context to WhatsApp

Add a WhatsApp button to product pages and shop, category, tag, or supported brand archives. Each archive type can have its own message, button style, and position, and product variables can personalize inquiries.

The WooCommerce WhatsApp Payment Gateway lets customers choose WhatsApp Order at checkout. Order details can be sent automatically to a WhatsApp number or group, with customizable messages using order and customer variables such as {ORDER_ID}, {ORDER_TOTAL}, {CUSTOMER_NAME}, and {ORDER_PRODUCTS}. Configure an automatic redirect after the order, a custom order status, redirect delay, and visibility settings. The gateway supports WooCommerce Blocks checkout.

The beta chatbot builder assembles visual conversation flows

The AI-powered chatbot feature is a beta visual flow builder. Connect blocks in a drag-and-drop interface to create conversations and deploy them to contacts without coding.

Install and configure Social Chat

In WordPress, open the Plugins menu, search for Social Chat WP, install it, and select Activate. Then open Social Chat options in the dashboard to configure contacts, buttons, messages, WooCommerce settings, and other premium capabilities.