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WordPress plugin

Contact Form Pro routes WordPress messages by department

Contact Form Pro adds field, routing, email, privacy, and styling controls to the WordPress contact form builder. Create forms without coding, then place them on pages, posts, or widget areas with a shortcode or Gutenberg block. Forms use a responsive layout, and Pro includes the free version’s capabilities.

Contact Form Pro routes WordPress messages by department

Contact Form Pro adds field, routing, email, privacy, and styling controls to the WordPress contact form builder. Create forms without coding, then place them on pages, posts, or widget areas with a shortcode or Gutenberg block. Forms use a responsive layout, and Pro includes the free version’s capabilities.

Choose fields and arrange the form

Create unlimited custom fields for feedback, support requests, quotes, job applications, surveys, and other user messages. Add pre-built elements, including an e-sign field, and set core fields such as name, email, subject, and message to show, conceal, or disable. Choose required fields, validate phone number formats, and set default subject or message text.

Reorder fields with drag and drop, adjust form width, arrange fields in two columns, or display a form in a popup. Tooltips, placeholders, alignment controls, submit button styling, and popup animation let you adjust the presentation. File attachments, multi-language support, and RTL readiness are also included.

Direct messages and manage email

Department routing adds a selection field so users can direct a message by topic or team. Send submissions to the default administrator or a custom address, and copy messages to specified email recipients. Email notifications can include sender details such as IP address, timestamp, referral source, and browser or device information. Pro adds a Reply to email header and customized automatic replies.

Logged-in users’ fields can be pre-filled. Add customizable terms and privacy checkboxes to collect the acknowledgments your form requires. These controls help configure a privacy process; review the wording and settings against your own requirements.

Configure validation, spam controls, and analytics

Use Captcha or reCaptcha, the Honeypot field, and Limit Attempts to control spam and submission frequency. Google Analytics integration can track form submissions. A settings panel is also available for adding custom code.

Install, configure, and check delivery

  1. Install and activate Contact Form Pro in WordPress.
  2. Create or configure a form in the add-on settings. Add fields, select required options, and set routing, notifications, privacy, and spam controls.
  3. Insert [bestwebsoft_contact_form] in a page, post, or widget, or use the Gutenberg block.
  4. Send a test email before publishing to check message delivery.
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