Organized documentation helps each audience find its information

weDocs Pro is a WordPress documentation and knowledge base solution for product guides, customer help centers, team wikis, FAQ pages, changelogs, and self-service support. Use drag-and-drop tools to arrange documents and knowledge bases, then edit content with Gutenberg. For Dokan multivendor marketplaces, documentation can cover vendor onboarding, shop information, policies, shipping, and payouts.

Structured articles make large libraries easier to navigate

A seven-layer hierarchy supports extensive product or service documentation. Long pages can include an automatically generated table of contents, and the docs duplicator can clone a document or its structure. Pre-built layouts and styles allow customization without coding.

Readers can browse with sidebar navigation or use AJAX-powered search. Social sharing lets them share documentation across popular social platforms. Feedback and voting help display whether articles answer readers' questions.

Documentation-based answers help readers find relevant guidance

The Pro AI Chatbot, powered by ChatGPT, answers questions based on your documentation and can suggest relevant articles. You can style, reposition, and customize its assistant widget.

The free foundation includes an AI Doc Writer that generates documentation from prompts, product details, or screenshots, including picture analysis. Review and refine the generated material before publishing.

Role permissions control access to private documentation

Privacy settings can restrict documentation to selected users or roles. Role-based permissions control access and editing rights for specific documents, supporting private knowledge bases and internal team wikis alongside public help centers.

A floating contact form gives visitors a way to send support messages. In Dokan marketplaces, documents can be marked as vendor documentation and displayed in the Dokan vendor dashboard, separate from customer-facing help content.

Analytics and changelogs show content activity

The documentation dashboard summarizes document views, helpful rate, popular and most helpful documents, and recently updated content. The changelog supports a public release timeline with multiple channels, custom categories, banner styling, and RSS.

Gutenberg setup connects writing with access and reader tools

Install weDocs Pro in WordPress and make documentation with the Gutenberg editor. Organize documents and knowledge bases in the dashboard, then configure the assistant widget, privacy settings, permissions, layouts, changelog, and analytics for each documentation project.