Customer Reviews Collector for WooCommerce PRO automates feedback invitations after WooCommerce orders are completed. Schedule invitations, include follow-ups and review invitation statistics to track activity.

Choose a review destination

The add-on supports more than 100 review platforms, including Google, Facebook, Trustpilot, Yelp and Sitejabber. Select the platform link for your invitations and personalize the email templates for your business.

What customers see in the PRO rating flow

When the intelligent invitation system is enabled, it replaces the platform link in the invitation with a star-rating choice. The customer’s selection determines the next step:

• Customers choosing 1, 2 or 3 stars are offered the option to contact customer support directly instead of being redirected immediately to write a review.
• Customers choosing 4 or 5 stars are redirected to a link where they can share feedback about the company.

Google reviews and store context

Google is one supported review destination. Setting a physical address in a Google Business account can allow the business to appear on Google Maps. Displaying Google reviews on a site may support conversion rates.

Set up the invitation workflow

1. Add the Customer Reviews Collector for WooCommerce add-on to your WordPress site and configure its invitation options.
2. Customize the email templates and select the review platform link.
3. Schedule invitations for completed orders and include follow-up invitations if needed.
4. Enable the intelligent invitation system to apply the PRO star-rating flow.

After setup, check invitation activity and statistics regularly. English-language email support is available 24/7 for setup help.